Skip to main content

Who We Are

Frequent Questions

Do you still have questions? If so, you’ve come to the right place.

This section is a compilation of answers to the questions most commonly asked by our clients. Just start by following one of the links below. If you can't find an answer you're looking for, just ask us.

  1. How do I schedule an appointment?

    If you are interested in beginning therapy, you can call our main phone (651) 342-2175 or make an appointment online. A therapist will contact you to set up an initial phone consultation, if requested, to answer any questions you may have about our practice or the process. Once you connect with a therapist and an appointment is confirmed you will receive a login and password to use our online web-based client portal to make all future appointments. Our main line and reception is always available to help you make appointments as well. Some clients prefer to have reoccurring days/times in order to fit their schedule best. Availability may vary with each therapist, your preferences, and the service you need.

  2. What will my first appointment consist of?

    The initial appointment involves a detailed assessment to understand you and your particular situation, current problems, background, and your strengths and resources in order to develop an appropriate plan for treatment. Our aim is to help you feel comfortable and safe to talk openly about your concerns. Your first appointment will most likely be a formal consultation lasting approximately 60 minutes. We will discuss the problems or concerns you are having and you can ask us any questions you may have. Our assessments typically range from one to two sessions, which in part, depends on the completion of intake forms prior to the first session. At the end of the consultation/assessment, we will provide you with our initial impressions and recommendations. If we recommend therapy, we will work with you to develop a treatment plan, including goals and approximate time frames. Sometimes an individual’s primary concerns or symptoms are not within our area of expertise. If this happens, we will refer you to another professional who can help.

  3. What can I expect in follow-up sessions?

    After the initial assessment, follow-up sessions typically last 45-50 minutes. Longer or shorter sessions can be arranged based on special circumstances and our client’s needs. In terms of the content of sessions, clients and therapists typically discuss the primary issues that brought them into therapy. The topics are usually selected by the client, with feedback, insight, and psycho-education provided when appropriate. Our therapist will collaborate with you when determining the goals of therapy and the week-to-week focus.

  4. How long will therapy sessions take?

    Most therapy sessions are 50 minutes; however, in some cases the time may vary depending on the specific therapy chosen or whether an assessment is involved. You will be made aware of the time to expect for these special circumstances prior to your appointment. Depending on the type of changes you are looking to make and the variety of issues that you are attempting to work on, therapy can last from a few sessions to much longer. Some find therapy to be extremely beneficial and choose to make it a long-term process and others find brief solution-focused therapy the most beneficial for the issue at hand.

  5. How does therapy end?
  6. What type of method or approach does your practice use?

    At Equilibriya Behavioral Health & Wellness, we use evidence-based practices, which integrates the best available research with clinical expertise in the context our client’s characteristics, culture and preferences. Our goal is to employ evidence-based interventions while maximizing our client’s choice among effective alternative interventions. We aim to make clinical decisions in collaboration with our client, based on the best clinically relevant evidence, and in consideration of the probable costs, benefits, and available resources and options. Our practice is not limited to just one method or approach. We tailor our therapy to meet the needs of each client and draw from various theoretical models including, Somatic Psychology and Body-Centered Psychotherapy approaches, Cognitive Behavioral Therapy, Dialectical Behavioral Therapy, Acceptance and Commitment Therapy, Emotionally Focused Therapy, Family Systems Therapy, Core Process Psychotherapy, and Solution-Focused Brief Therapy.

  7. What happens if I need to cancel an appointment?

    Cancellations of health care appointments create many problems with continuity of care. Outside of inconsistent therapeutic care, lapses in treatment also affect clients seeking our treatment. Late cancellations or no-shows lead to major difficulties in scheduling and the provision of care. Because of these difficulties, our cancellation policy allows clients to cancel or reschedule an appointment anytime, as long as they provide 24 hours notice. If you cancel an appointment with less than 24 hours notice, or fail to show up, you will be charged for the appointment in full. It’s important to remember that insurance will not pay for missed appointments, so you will be responsible for the full payment. The only time we will waive this fee is in the event of serious or contagious illness or emergency. If your appointment time is filled with another client, no charge will be assessed for the cancellation. Therefore, the more time given for a cancellation, the greater the likelihood that a cancellation charge can be avoided. All efforts will be made to fill the cancelled time slot but no guarantee can be given. Charges for cancellations are directly billed to the credit card on file unless otherwise notified prior to your missed appointment time. Please contact us at 651-342-2175 and leave a message if unable to reach your provider. All cancellation calls must be made prior to the end of our business hours. Please make sure you receive a confirmation call regarding the cancellation.

  8. How can I get the most out of my session?

    You can maximize the progress you make in therapy or other services by being actively involved in the work you and your therapist/practitioner are doing. Some suggestions include, being on time and trying not to miss any of your scheduled sessions (consistency is important with therapy), make time to reflect on the thinks you have discussed in therapy between sessions (journaling about topics discussed can be helpful), follow-through with therapeutic homework or other suggested and agreed upon recommendations, and most of all, be as honest and open with your therapist and yourself as possible.

  9. What does an initial assessment involve?

    An Initial Assessment is an initial meeting that involves completing paperwork that is mandated by law and obtaining information about one's presenting problem(s) as well as history of the problem. Additionally, information is obtained about one's family, work, academic history, lifestyle, etc. After the Initial Assessment is completed, treatment goals and plans are developed to commence the beginning of psychotherapy. At Equilibriya Behavioral Health & Wellness, we conduct Initial Assessments for all clients seeking individual, group, and yoga therapy to assure your specific goals are addressed and needs are met. An initial assessment is not the same as our Multidimensional Health Assessment, which is a comprehensive and holistic evaluation and includes a mental health assessment.

  10. What does the child counseling process look like?

    The first step a parent can take is to call for a free phone consultation, a therapist will discuss with you the concerns and/or struggles initiating your call. This is a time to learn a bit about our therapy options and to determine if working with Equilibriya Behavioral Health & Wellness is a good fit for your child. If you would like to begin working with us, a therapist will set up a time for you to meet for an initial intake. Otherwise, you may be referred to another agency, child counselor, or professional that may help you with your situation. The parent intake session will take approximately 50-minutes with just parent(s) and the therapist. Completing the intake form prior to the session will maximize the time a therapist can take to give you a detailed explanation of the therapeutic process, goals for your child’s growth, and answer any questions you may have. Next, we will schedule an appointment to meet with your child. Your child’s session will last for 45-50 minutes and is often followed by a parent discussion. The parent discussion may occur in the office or over the phone depending on the age of your child.

  11. Should I be directly involved in my child’s therapy sessions?

    Whether you should participate in your child’s therapy depends primarily on the child’s age, the nature of the problem, and whether research supports parental involvement in the type of treatment your child is receiving. In some situations, parental involvement may be critical to bring about and support behavioral change and in other situations, such as with adolescents, privacy between the child and therapist may form an important foundation for establishing change.

  12. How involved are parents in therapy?

    We tend to work very collaboratively with parents. The way we think about it is we are the experts on psychology in general, and you're the expert on your child and your family in particular. Our job is to put our heads together and come up with ideas for helping this particular child at this particular time. The younger the child, the more actively involved parents need to be in therapy. With very young children, in some sense, the parents are the main therapists, because you're the one who is with your child most of the time, and you're the one who is going to help implement whatever strategies we come up with. Having said that, we believe even with older kids and young teens, parents’ input is very important. Kids don’t necessarily tell us everything we need to know, so we generally meet with a parent for the first five or ten minutes of a session, before meeting with the child, just to hear how things have been going and if there are any new concerns. Often, we will have the parent come back in with the child at the end of the session, so the child can explain what we’re working on. This helps us check with what the child is understanding and keeps the parent in the loop. Depending on what’s going on, we may also have sessions with the whole family or with just the parents. Trauma-Focused Cognitive Behavioral Therapy has a different process and involves simultaneous therapeutic intervention.

  13. Does what we talk about in therapy remain confidential?

    Confidentiality is one of the most important components in therapy, as successful therapy requires a high degree of trust. The confidentiality of the information you provide to me is protected by both the Minnesota state law and by the standards and ethics of my profession. With few exceptions, the highly sensitive material that is discussed between you and your therapist will not be shared with anyone else without your permission. Your therapist may share information with someone on your health care team (i.e., your physician, naturopath, attorney), but by law will only be allowed to release this information after obtaining your written consent.

  14. What are the legal exceptions to confidentiality?

    It is important that you are aware of certain legal exceptions where a therapist is required to breach confidentiality and disclose information to the appropriate parties. These exceptions include threats of violence or serious bodily harm towards another person; reporting suspected child, dependent adult, and elder abuse; court-orders, issued by a judge, due to a client’s mental competency, and when a client who is under the age of 16 is a victim of a crime and the disclosure is in the best interest of the child.

  15. What are ethical exceptions to confidentiality?

    At times, there are ethical exceptions to confidentiality where the therapist may, but is not required by law, breach confidentiality and disclose information to the appropriate parties. These exceptions include threats of suicide, disclosures to other helping professionals, when a client is gravely disabled, when serious threats of harm is made to another person’s property, and spouse or lover abuse.

  16. Do you offer a sliding scale or discounts?

    We do not offer a sliding scale or discounts, rather, we have created a pro bono program for referrals as part of our contribution to community needs. Group therapy is often an affordable option for those who may experience financial hardship. Also, please take a look at the opportunities for complimentary seminars and support groups on our website.

  17. What forms of payment do you accept?

    We accept cash, checks, PayPal, and credit cards (Visa, Mastercard, American Express, and Discover).

  18. Do you accept insurance?

    Not at this time; however, we accept Health Savings Account and Flexible Spending Account credit cards. Your therapist can provide you with a receipt so that you can submit it to your insurance company for possible reimbursement.

  19. How can I pay my bill?
  20. Do you prescribe medication?

    Our therapists are not medical doctors and cannot prescribe medication, However, in some cases medication is necessary or can be valuable in combination with psychotherapy. If you and your therapist determine medication might be helpful, we will discuss how pursuing a consultation with a physician or psychiatrist may be beneficial and assist with referrals whenever possible.

  21. Do you charge to release my records?
  22. How can I get my records sent to another organization?
  23. Do you have more questions?

    It is important that you feel comfortable with your therapist, as the therapeutic relationship is often the most important factor for successful therapy. If you, or a family member, are ready to take this important step in your life and seek outside support, contact us about a complimentary initial phone consultation. In the consultation, the therapist will discuss any issues you are currently looking to work on. This is also a good opportunity for you to ask any additional questions that you may have about our practice. At the end of the consultation, you and the consultant will decide what the next step will be with regards to therapy and services needed.

Our Partners